Empathy’s role in innovation

Kavitha Appaya, Head of Research at Pensaar

Usability tests? Trust customer behavior over intention

Deepa Bachu, Partner & CEO at Pensaar

Design for delight - Passport renewal Experience

Alisha Raghavan, Chief Design Officer at Pensaar

Saftey vs Productivity conundrum

Ex-Penstaar

Unraveling behaviors

Nidhi Dinani, Design Researcher at Pensaar

Decoding public defiance of self-protective measures

Pensaar Team